SHIPPING AND RETURNS POLICY
Order Processing
Orders placed online are typically dispatched within 24 hours (1 working day) of being received (excluding weekends and public holidays). Delivery dates may vary depending on your location.
Upon receiving your package, please inspect the contents alongside the enclosed receipt. Occasionally, environmentally-friendly packing material may cover smaller items, so double-check all packaging.
If there is a discrepancy or missing item, contact Customer Services within 24 hours at admin@worldwidehealthcenter.net.
If any product arrives damaged, please take clear photo evidence and send it with a description of the issue to admin@worldwidehealthcenter.net within 24 hours of receipt.
📷 Photo evidence is required for insurance claims and replacements.
SHIPPING OPTIONS & DELIVERY
United States
Orders within the USA are dispatched via USPS or FedEx, automatically choosing the most efficient route.
- Tracking: Provided
- PO Boxes: Not recommended; use a full street address
- Delivery Time: Varies by location
Canada
Shipped from our USA Fulfilment Center using DHL Packet International with full tracking.
- Delivery Time: Estimated 5–15 business days
International Countries (incl. South America, Asia-Pacific)
Orders from select countries are shipped from the USA Fulfilment Center using DHL Packet International with tracking:
Bermuda, Bolivia, Brazil, Bahamas, Cook Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, Grenada, Indonesia, Jamaica, Mexico, New Zealand, Panama, Peru, Tahiti, Philippines, Pakistan, Paraguay, Seychelles, Solomon Islands, Sierra Leone, San Marino, Senegal, El Salvador, and Tunisia.
Europe, UK & Asia
Shipped via EMS Courier from our European Fulfilment Center in Cyprus.
- Tracking: Provided
- Delivery Time: Typically 5–15 business days, depending on destination
Tracking & Notifications
Once your order is processed, an email confirmation with tracking details will be sent to your provided email address.
Shipping Notes
- We ship worldwide to most countries.
- Customs duties/taxes may apply depending on your country’s import regulations. These are the buyer’s responsibility.
- Sales tax and delivery fees are included during checkout.
- Average delivery times are 5–15 business days, though delays can occur.
RETURNS POLICY
At Worldwide Health Center, your safety and satisfaction are our top priorities.
Due to the nature of our products (nutritional supplements), we do not accept returns. This is a safety measure to ensure:
- Products have not been tampered with.
- Storage conditions (temperature, humidity) remain controlled post-shipping.
As with supermarkets, once a consumable item leaves our fulfillment centers, it cannot be returned.
Please make sure of your order before purchasing. If unsure, feel free to contact us before placing the order.
RESPONSIBILITY & DELIVERY DELAYS
- Ensure that your shipping and billing information is accurate at the time of order.
- Contact us immediately if you notice an error.
- All orders are shipped to the address provided at checkout.
We are not responsible for:
- Delays due to weather, strikes, customs inspections, or carrier disruptions
- Import duties or taxes charged upon arrival
- Any additional charges or delays incurred during customs clearance in your country
CONTACT US
For any shipping or return inquiries, please contact:
Customer Services
📧 Email: admin@worldwidehealthcenter.net
📞 Phone: +357 24 82 33 22